ANDY ENGLISH
WOOD ENGRAVER & ILLUSTRATOR
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Terms of Service

Terms of service

Terms and Conditions of service

My work is all engraved by hand and printed using a Victorian Albion handpress. Each engraving is inked and pulled separately and so there will always be tiny variations between examples. I select the engravings to post very carefully and the example you receive is the one I would have chosen for myself. My original prints are usually numbered as part of an edition so you might receive example 34/100, being print number 34 of an edition limited to 100 signed engravings. Sometimes I can only offer a limited number of Artist's Proof examples, marked A/P. This happens when the numbered prints are no longer available and it is clearly indicated on the website. I aim to send all work out within 5 working days of receiving your order. Very occasionally it may take a little longer and I will email you to estimate when it will be dispatched.

PAYMENT

I accept payment in pounds sterling. You can pay online through Paypal. If you prefer to pay through bank transfer or cheque, please email me andyenglish@btinternet.com As my business is on a very small scale, I do not charge VAT on my products.

DELIVERY

I do not currently make any charge for shipping and handling. As far as possible, I will email you to confirm that your purchases has been posted. UK purchases are sent out using Royal Mail first class post and proof of postage is obtained. Higher value goods (£75 and above) will need to be signed for. Overseas purchases will normally be sent out using Royal Mail airmail and a proof of postage will be obtained.

CUSTOMS and DUTY

Please note that if you live outside the EU, local import duties may be payable on receipt. You are responsible for paying these before you are able to receive your purchase.

RETURNS

Purchases which are damaged or not as described on my website may be returned to me within 14 days of receipt and I will refund the total cost including return postage. The refund will normally be made within 5 working days. If you want to return an engraving for any other reason, please use the original packaging and post it within 14 days, making sure you obtain proof of postage. I will refund the cost of the goods; you will be responsible for the cost of thereturn postage. The refund will normally be made within 5 working days.

Please note the size of the engraving you are purchasing. The images are measured in mm and some of them are very small. They are, however, very detailed.

CONFIDENTIALITY

I do not pass on your contact details to third parties under any circumstances.

COPYRIGHT

The copyright of all images on this website is owned by Andy English. They must not be reproduced without the owner's written permission.